If you’ve never worked with a designer before, you likely have questions. Folks are generally unfamiliar with the actual design process – what to expect and how it unfolds.
They may not realize their responsibility when working with a creative professional.
If that’s the case, you’ll likely find the following information quite useful. The list below covers some very common FAQs – frequently asked questions.
All Businesses Have Policies in Some Form –
Design is No Different
First and foremost, it’s important to set the record straight. Designers ARE business owners – just like you.
Restaurants likely have policies such as: “no shirt, no shoes – no service!”
So each design studio will likely have their own policies and procedures as well.
Learn about the designer/studio…
It’s highly recommended that a potential client take time to learn about the designer.
Most have an “About Me” page on their website allowing you to get a sense of who they are via a bio. Taking time to view their online portfolio is also beneficial. Doing will give you a sense of their work style and if it aligns with your vision.
Professionalism on both sides of the business relationship needs to be adhered to. The principles of mutual respect apply. It also lays the foundation for effective communication which is paramount during any project.
Common FAQs – Frequently Asked Questions:
With the above being said, the list of FAQs – frequently asked questions below is a snapshot of questions clients may generally inquire about. Again this can vary from study to studio.
- How does the design process work?
- What is the time frame on a project?
- Why are your design prices not listed?
- What is the pricing, fees and payment process?
- Is SEO (search engine optimization) really necessary for a website?
- As a client, what is my responsibility and necessary communication?
- Do you provide any pro-bono work or offer discounted rates?
You may read the full list as well as the answers to the questions here.
The answers themselves actually provide an overview of studio policies.
Other things to keep in mind…
Design is a form of visual communication. The design process is one which unfolds between a creative and the client. Through an initial gathering of info, designers essentially interpret and transform your ideas through our creative concepts. They are translated into a unique finished product which communicates your message to your audience.
NO, we don’t work for free…
Most importantly to note: we do not work for free or on a speculative basis.
You would not expect a plumber to fix your toilet for free. Or a mechanic to fix your car for free. Well design is not different!
Written by Barbara Rogers of Future Primitive Graphics. Helping businesses grow through better design and search visibility solutions. Creatively collaborating with those who genuinely want to make the world a better place with their products or services.